Privacy Policy – Serturesa Shuttle Services, Guatemala

At [Your Company Name], your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when booking our shuttle services through our website.

1. Information We Collect

When you make a reservation or contact us through our website, we may collect the following personal information:

Full name
Contact details (email address and phone number)
Pickup and drop-off locations
Travel dates and times
Number of passengers
Special requirements (if any)
Payment details (processed securely via third-party providers)

2. How We Use Your Information

We use your information solely for the purpose of providing and managing the transportation services you request, including:

Confirming and managing bookings
Communicating with you about your reservation
Ensuring your safety and the quality of your travel experience
Improving our services and website functionality

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Security

We take data protection seriously. All information submitted is stored securely and accessed only by authorized personnel. Payment data is processed via trusted and secure third-party payment gateways.

4. Cookies and Website Analytics

We may use cookies and analytics tools to improve your experience on our website, understand usage patterns, and ensure website performance. You can adjust your browser settings to disable cookies at any time.

5. Your Rights

You have the right to:

Request access to the personal information we hold about you
Correct or update your information
Request the deletion of your personal data (unless required for legal or operational purposes)

To make any such request, please contact us at:
Email: info@serturesa.com
Phone: +502 5412 7624

6. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in our services or legal requirements. Any updates will be posted on this page.